Every med spa is sitting on a list of clients who came in once or twice and drifted off. We reach out with a personal text that sounds like you — and book them back onto your calendar.
$75 per booked appointment. No setup. No subscription. You only pay when a client books.
You hand off your dormant client list once. We handle the rest and send the bookings straight to your calendar.
We pull the clients who haven't been in for a while — the ones already worth thousands in repeat visits, just waiting for a reason to come back.
Each client gets a warm, on-brand text that sounds like it came from your front desk — not a marketing blast. We handle the replies and the back-and-forth.
Appointments land on your calendar. You only pay for the ones that actually book. If it books nothing, you owe nothing.
sitting dormant in a typical med spa's system.
coming back covers the cost of the campaign many times over — and the rest is pure upside on revenue you'd already given up on.
Most spas move to our always-on system after their first campaign. We'll tell you about it when it's relevant — not before.
Example thread — names blurred. Shows the personal tone you promise in the hero.
You confirm your list includes clients who've given valid prior consent to hear from your business. Every message includes STOP language; opt-outs are honored immediately and permanently.
A one-time export of past clients (name + mobile is enough for most spas). We build the campaign, send, reply, and book — typically live within a few business days after you approve the message tone.
Most campaigns start generating replies within 24–48 hours of the first send. Booking volume depends on list size, how long clients have been away, and your services — we share realistic ranges in your free analysis.
You only pay $75 per appointment that actually books. No bookings means no invoice for per-booking campaigns — that's the whole model.
We book clients the way your team already does — calendar link, front-desk hold, or your PMS workflow. No new software required on your end.
Tell us about your spa and we'll put together a free reactivation analysis. No pressure, no pitch — just the numbers.
Prefer to just email? hello@bookbackhq.com · Or DM @bookbackhq on Instagram.